Privacy Policy

BUCK MOON BLUES Festival 

Effective date: 5TH FEBRUARY 2023

Buck Moon Blues Festival (“us”, “we”, or “our”) operate BUCK MOON BLUES Festival Website and provide services to our customers on the BUCK MOON BLUES Festival site.

This policy informs you of our policies regarding the collection, use and disclosure of personal data when you use our services and the choices you have associated with that data.

We use your data to provide and improve the service.  By using the service, you agree to the collection and use of information in accordance with this policy.  Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our terms and conditions which are available on request.

Definitions

• Service – Service is the Icons Festival      website and services provided to the customer at our events Icons      Festival. The website may also inform the customer of other events      organised and promoted by Icons Festival.
• Personal data – Personal data means data      about a living individual who can be identified from those data (or from      those and other information whether in our possession or likely to come in      to our possession)
• Usage data – Usage data is data collected      automatically either generated by the use of the service or from the      service infrastructure itself (for example, the duration of a page visit)
• Cookies – Cookies are small pieces of data      stored on your device (computer or mobile device)
• Data controller – Data controller means      the natural or legal person who (either alone or jointly or in common with      other persons) determines the purposes for which and the manner in which      any personal information is, or is to be, processed

For the purpose of this Privacy Policy, we are a Data Controller of your personal data.

• Data Processors (or Service Providers) –      Data Processor means any natural or legal person who processes the data on      behalf of the data controller

We may use the services of various providers in order to process your data more effectively

• Data Subject (or user) – Data subject is      any living individual who is using our service and is the subject of      personal data

Information collection and use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“personal data”).

Personally identifiable information may include, but is not limited to:

• Email address
• First and last name
• Cookies and usage data

We may use your personal data to contact you with marketing or promotional materials and other information that may be of interest to you if you accept to receive marketing information.  You may opt out of receiving any, or all, of these communications from us by sending us an “unsubscribe” email request.

Usage data

We may also collect information on how the services are accessed and used (“usage data”).  This usage data may include information such as your computer's internet protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & cookies data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with small amounts of data, which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.  Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service.

Examples of cookies we use:

• Session cookie. We use session cookies to      operate our service.
• Preference cookies. We use preference      cookies to remember your preferences and various settings.
• Security cookies. We use security cookies      for security purposes.

Use of data

Icons Festival use the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our      service
• To allow you to participate in interactive      features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable      information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical      issues
• To provide you with news, special offers      and general information about other goods, services and events which are      similar to those that you have already purchased or enquired about unless      you have opted not to receive such information

Legal Basis For Processing Personal Data Under General Data Protection Regulation GDPR)

If you are from the European Economic Area (EEA), Global Events and Icons Festival the legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Icons Festival may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate      interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of data

Icons Festival will retain your personal data only for as long as it is necessary for the purposes set out in the Privacy Policy.  We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Icons Festival will also retain usage data for internal analysis purposes.  Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of data

Your information, including personal data, may be transferred to – and maintained on- computers located outside of your state, province, country or other government jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the UK and choose to provide information to us, please note that we can transfer the data, including personal data, to the UK and process it there.

Your consent to this Privacy Policy followed by your submission of such information represent your agreement to that transfer.

Global Events and Icons Festival will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of data

Legal requirements

Icons Festival may disclose your personal data in good faith that such action is necessary to:

• To comply with legal obligation
• To protect and defend the rights or      property of Icons Festival
• To prevent or investigate possible wrong      doing in connection with the service
• To protect the personal safety or users      of the service or the public
• To protect against legal liability

Security of data

The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your data protection rights under General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have certain data protection rights Icons Festival aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the      information we have on you. Whenever made possible you can access, update      or request deletion of your personal data directly with us
• The right of rectification. You have the      right to have your information rectified if that personal information is      inaccurate or incomplete
• The right to object. You have the right      to object to our processing of your personal data
• The right of restriction. You have the      right to request that we restrict the processing of your personal      information
• The right to data portability. You have      the right to be provided with a copy of the information we have on you in      a structured, machine readable and commonly used format
• The right to withdraw consent. You also      have the right to withdraw your consent at any time where Icons Festival      relied on you consent to process your personal information

Please not that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a data protection authority about our collection and use of your personal data.  For more information please contact your local data protection authority in the EEA.

Service providers

We may employ third party companies and individuals to facilitate our service (“service providers”), to provide the service on our behalf, to perform service related services or to assist us in analysing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third party service providers to monitor and analyse the use of our service

• Google analytics – Google analytics is a      web analytics service offered by Google that tracks and reports website      traffic. Google uses the data collected to track and monitor the use of      our service.  This data is shared with other Google services.       Google may use the collected data to contextualise and personalise the ads      of its own advertising network.

You can opt out of having your activity on the service made available to Google analytics by installing the Google analytics opt out browser add-on.  The add-on prevents the Google analytics JavaScript from sharing information with Google analytics about visit activity.

For more information on the privacy practices of Google, please visit the Google privacy terms and conditions web page.

Payments

We may provide paid services within the service.  In that case, we use third party services for payment processing.

We will not store or collect your payment card details.  That information is provided directly to our third party payment processors whose use of your personal information as governed by their privacy policy.  This payment processor adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like Visa, MasterCard, AMEX and Discover.  PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Skiddle.com

Links to other sites

Our service may contain links to other sites that are not operated by us.  If you click on a third party link, you will be directed to that third party site.  We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our service does not address anyone under the age of 18 (“children”)

We do not knowingly collect personally identifiable information from anyone under the age of 18.  If you are a parent or guardian and you are aware that your child has provided us with personal data please contact us.  If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may update our privacy policy from time to time.  We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “effective date” at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes.  Changes to this privacy policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, please contact us:

• By email info@buckmoonfestival.co.uk